Secure Shopping with CellPlus

Cellplus are proud to announce that they are registered and approved members of IMRG who promote excellence and innovation in e-retail.

Being members of this organisation gives peave of mind to our customers as we have to follow strict guidelines as laid down by IMRG which means that you will get a quality and fair service.



Credit Card Security

Here at Cellplus we take your credit card protection very seriously. For your security whilst shopping with Cellplus, we use an independent Payment Service Provider called Protx.



Protx has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). They adhere to the most stringent levels of fraud screening, ensuring that your details remain secure throughout the transaction process.

Transaction security

All transaction information passed between our site and the Protx VSP Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent from Protx are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing you pass to the Protx servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Encryption and Data Storage

Once on their systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data they hold is extremely secure and they are regularly audited by the banks and banking authorities to ensure it remains so.

Links to banks

Protx has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.

Employee access

No individuals within Protx are able to decrypt transaction information or cardholder data. Protx systems only allow access to their most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). Your transaction information and card information is secure even from our their employees because their systems never display the full card numbers, even on administration screens

PCI Compliance

Protx is now fully approved as a Level 1 compliant provider under the Payment Card Industry Data Security Standard (PCI DSS). This is the highest level of compliance.

What is PCI?

The PCI standard was co-written by Visa and MasterCard International in order to establish a standard set of requirements throughout the payment card industry. It was designed to establish and enhance data security for credit card processing. The standard is also endorsed by American Express, Discover, JCB and Diners.
PCI is applicable to all/any entities that store, process or transmit cardholder data and consists of the following requirements:
· To build and maintain a secure network
· To protect cardholder data
· To maintain a vulnerability management program
· To implement strong access control measures
· To regularly monitor and test networks
· To maintain an Information Security Policy

If you have any questions or concerns about security please do not hesitate to contact us on 020 8123 5900


















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